1. Cancellation due to guest's circumstances

Up to 7 days before the trial date: Free

・3-6 days before the experience date: 50% of the fee

- The day before the experience: 80% of the fee

- Cancellation on the day of the experience or no-show: 100% of the fee

2. Cancellation due to host's circumstances

If the event cannot be held due to circumstances beyond the host's control, Tokyo Home Dining will endeavor to arrange for an alternative host.

If we are unable to arrange an alternative host, we will issue a full refund to the guest.

3. Weather and disasters

If it is determined that it is difficult to hold the event safely due to typhoons, earthquakes, infectious diseases, transportation disruptions, etc., the event will be canceled or rescheduled.

4. Late

If we do not receive any contact from you within 30 minutes of the scheduled start time, we may treat it as a no-show.

5. Refund Method

If a refund is required, it will be issued according to the payment method used.

The refund timing will depend on the processing time of each payment company.

6. Contact Us

Tokyo Home Dining

Email: zhongcunxiaoji347@gmail.com
Phone: 070-9022-0812

Homepage
https://www.tokyohomedining.com
Tokyo Home Dining
Disclosure based on the Specified Commercial Transactions Act

[Business name]
Tokyo Home Dining

[Operations Manager]
Kohime Nakamura

【email address】
zhongcunxiaoji347@gmail.com

[Homepage]
https://www.tokyohomedining.com

[Selling Price]
The price (including tax) displayed on each experience page.

[Additional charges besides the product price]
Internet communication charges and other related fees are the responsibility of the customer.

[Payment Methods]
Credit card or other payment methods designated by our company.

[Payment timing]
When booking is confirmed

[Service provision period]
Provided at the reserved date and time

[Cancellation/Refund]
We will abide by the cancellation policy.

[Operating environment]
An internet connection is required.